Privacy Policy

Overview

Talk to Review, operated by Visualize Value LLC, collects and processes data to provide voice-based review collection services. This policy explains what we collect, why, and how we protect it.

Information We Collect

From Business Owners:

• Email address (for authentication and communication)
• Business name and branding preferences
• Payment information (processed by Stripe)

From Reviewers:

• Voice recordings and transcriptions
• Name (optional)
• Email and phone (optional, only if business enables collection)
• IP address (for rate limiting and fraud prevention)

How We Use Data

• To provide and improve the Service
• To transcribe voice recordings using AI
• To authenticate users and prevent fraud
• To process payments
• To communicate service updates

Third-Party Services

We use the following services to operate:

• OpenAI - Voice transcription (Whisper)
• Anthropic - Transcript cleanup
• Cloudflare R2 - Audio file storage
• Stripe - Payment processing
• Railway/Vercel - Hosting

Each service has its own privacy policy. We only share data necessary for them to provide their services.

Data Retention

We retain data as long as your account is active or as needed to provide services. Voice recordings are stored indefinitely unless deleted by the business owner. You may request deletion of your data at any time.

Data Security

We use industry-standard security measures including encryption in transit (HTTPS) and at rest. Access to data is restricted to authorized personnel only.

Your Rights

You have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Export your data
• Withdraw consent for optional data collection

Cookies

We use essential cookies for authentication. We do not use tracking or advertising cookies.

Children's Privacy

The Service is not intended for children under 13. We do not knowingly collect data from children.

Changes to This Policy

We may update this policy periodically. We will notify you of significant changes via email or through the Service.

Contact

For privacy questions or data requests, contact us at [email protected].